shipping & returns
Shipping Policy
Currently there is a shipping to all European countries*.
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* there is no shipping in the following countries and territories:
- Azerbaijan
- France: overseas territories
- Spain: Canary Islands, Ceuta, Melilla
- Norway: Svalbard and Jan Mayen
- United Kingdom: British overseas territories
- Portugal: Azores Islands, Madeira Archipelago
- Denmark: Faroe Islands, Greenland
- Netherlands: Caribbean Netherlands, Aruba, Curacao, Sint Maarten
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AUSTRIA:
standard shipping (tracked): €5.00, unless otherwise noted at the selected item
est. delivery: 1-2 business days
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EUROPE:
standard shipping (tracked): €10.00, unless otherwise noted at the selected item
est. delivery: 5-10 business days
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SHIPPING METHOD:
All packages will be sent via Austrian Post or Hermes, standard shipping with a tracking number
Due to Covid-19 your order might take a little bit longer to arrive.
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Return & Exchange Policy
In case that you are not satisfied with your purchase, I can refund or exchange the item - the item must be unused and in sellable condition with the original packaging.
You have 14days from delivery to return the product.
- by exchange: I exchange your item, but do not cover the shipping costs
- by refund: I refund the cost of the item, but do not cover the shipping costs
- when an item is being returned to me, I am not responsible for items lost or damaged in transit